installation & maintenance technician

Location: Nairobi, Kenya
Posts: Six (6)
Reporting to: Technical Supervisor 


Minimum Qualifications:

Bachelor Degree or Diploma in Electrical / Electronics / Telecommunication.

Minimum Qualifications:

A minimum of Two years experience in installation of electrical / electronic and Telecommunication equipment like intruder alarm system, fire Alarm system, IP CCTV, electric fence, Etc.

Roles:

  • Serving existing accounts by analyzing work orders; planning daily travel schedule, investigating complaints, conducting tests, resolving problems.
  • Establishing service requirement by studying system; ordering and gathering components and parts, completing installation and performing acceptance tests.
  • Maintaining rapport with customers by examining complaints; identifying solutions, suggesting improved methods and techniques, recommending system improvements.
  • Keeping personal equipment operating by following operating instructions; troubleshooting breakdowns, maintaining supplies, performing preventive maintenance and calling for repairs.
  • Documenting service and installation actions by completing forms, reports, logs, and records.
  • Confidentiality by maintaining and handling customer information in confidence.
  • Updating job knowledge by participating in educational opportunities, reading professional publications.
  • Accomplishing operations and organization mission by completing related results as needed.

 

Skills and competencies required:

  • Excellent written and verbal communication skills 
  • Good planning and organizational skills
  • High integrity and confidentiality and loyalty
  • Good interpersonal skills
  • Riding experience of more than five years.

 

Qualified candidates should send their applications to hr@ke.sgasecurity.com before March 16th, 2018