Business Development Executive (Courier Services)


Job Introduction

You will be primarily responsible for building and growing SGA’s Courier Services client base by identifying new business prospects (especially within the Corporate Sector) and sales leads to promote the Courier Services division and convert them into customers. You will also be responsible for maintaining and nurturing relationships with your existing portfolio of clients with a view to ensuring customer retention.

Role Responsibilities

  • Identify and convert new Courier sales opportunities through direct contacts, referrals, cold calling,
    networking, field visits and targeted industry sector initiatives.
  • Generate and maintain a healthy deal pipeline that is consistent with and aligned to the company’s business development targets for the various products and services as defined from time to time.
  • Ensure all prospective leads and deals are captured and maintained on the company’s prescribed deal management platform (Hubspot).
  • Ensure all deals and customer information and sales funnel related activities are accurately captured and consistently kept up to date on Hubspot as prescribed in the Company’s Hubspot Sales Manual as updated from time to time.
  • Prepare comprehensive and well formatted quotations, proposals and responses to bids in line with courier prescribed templates, rates and commercial terms and in strict adherence to submission deadlines.
  • Schedule regular client visits for existing customers in your portfolio to review current service offering and identify opportunities for cross-selling and up-selling.
  • Stay up to date with market trends and competitors’ activities to identify areas of improvement in the company’s service delivery and opportunities to recommend or introduce new products.
  • Compile and circulate sales and client reports as prescribed by your Line Manager/BU Leader from time to time.
  • Build and maintain effective business relationships with dependent internal support functions e.g., Finance, Legal, respective business units, Customer Service etc, to aid in the delivery of the highest standards of service and after sales support to your client portfolio.
  • Represent the company at corporate events, exhibitions and any other sales and marketing events as assigned to you from time to time for purposes of promoting the company’s products and services.


Reporting Responsibility:

  •  Reporting to the Sales & Marketing Manager


The Ideal Candidate:

Minimum Requirement


Knowledge & Qualifications:

  • Diploma in sales and marketing or related field
  • Highly innovative with in-depth knowledge of Courier Services/Solutions
  • Knowledge of Integrated Security Solutions will be an added advantage.



At least two years sales experience having engaged in direct selling and basic marketing programs to support sales.


Technical Skills

  • Strategy formulation skills
  • Selling and sales management skills
  • People management skills
  • Commercial skills
  • IT skills
  • Basic marketing skills
  • Good communication skills
  • Team /people management skills
  • Demonstrate sound work and business ethics.


Behavioral Skills

  • Understanding the organizational environment
  • Understanding the organization’s objectives
  • Dealing with changing circumstances
  • Supporting and working with others
  • Delivering objectives
  • Dealing with complexity
  • Acting professionally
  • Deliver great customer service


Interested candidates who meet the above qualifications may forward their CV’s & application letters to stating the subject heading “BDE (Courier Services)” by 18th April 2023. Only shortlisted candidates will be contacted.

Any further enquiries may be addressed to the Human Resource Office.

SGA recruitment policy addresses itself to the core values of best practice, diversity, and equality.

Those who attempt to canvass will be disqualified from the process.


About SGA

SGA Kenya Limited is a multinational security organization with fixed base operations in the East Africa region, servicing security contracts throughout Africa from its Regional Headquarters in Nairobi, Kenya.

The company offers a full spectrum of security services, ranging from static guards and dog patrols through to sophisticated electronic security, access control and surveillance equipment.

With over 50 years of operating experience and employing over 19,000 personnel in the region, SGA has the resources and capability to handle all of our client's security requirements.


SGA recruitment policy addresses itself to the core values of best practice, diversity and equality.

Only shortlisted candidates will be contacted for an interview.

Those who attempt to canvass will be disqualified from the process.