Live TV discussion panel: How to handle terror attack situations

January, 2019


Managing terror attack situations

In the wake of the unfortunate terrorist attack that happened at 14 Riverside Drive Complex in Kenya’s capital on January 15, 2019, many of us are left with no choice but to exercise more caution when visiting malls, beware of any explosive-like sounds and the general surroundings. Intense security has also been tightened in entrances, exits as well as in public places.

The grim incident has led the usually busy nation into dimness, literally, following the loss of at least 21 people who were caught up in the ill-fated complex that houses a five-star Dusit D2 hotel and several offices. Others escaped with injuries and trauma from the startling attack.

In his statement, His Excellency Uhuru Kenyatta said, “In the coming days and weeks, we shall continue the never-ending work of strengthening our systems. From the means available to the security services, and judicial arms, we will continue taking every step to making our nation inhospitable to terrorist groups and network.”


How do we handle ourselves in such situations?

SGA Security CEO and Chairman Jules Delahaije was invited by Kenya Broadcasting Corporation (KBC) Television to speak on security awareness on Good Morning Kenya and Beyond the Headlines programmes produced by KBC TV.

In his remarks, Jules sent a message of condolence to the families of the affected and wished a speedy recovery to those recuperating.

Delahaije applauded the government of Kenya for its swift response in protecting its citizens and the nation at large. The media and social media platforms also played a major role in disseminating information and sending alerts to assist the victims of the fateful incident. 

He however cautioned the misuse of social media platforms as it could put lives of the victims in danger thus fuelling menace. A case in point is where sensitive information, disturbing photos and videos were widely shared on social media.

“Let us ensure the responsible use of social media platforms to spread love, factual alerts, informative or entertaining content but desist from its misuse that cause hate, panic and trauma,”  Delahaije cautions.

He reiterated the need to have enhanced innovative real time alert systems that send signals to the control room of a security firm, who in turn respond very fast to rescue those in danger. Use of CCTV cameras, face recognition and geo-fencing systems are some of the most essential software applications mandatory in boosting security.

“If you have no means of communication, there is no security. Innovation in security should be top on the agenda for heightened safety of citizens and their assets,” said Delahaije.

The CEO outlined several tips on security awareness to viewers in remaining vigilant during such attacks as a sole responsibility to every citizen.

  • Always be attentive to your surroundings
  • If you hear gunshots, the best option is to evacuate. Only do so if it will not put you in danger. The rule is; always run if you can, hide if you can’t run. 
  • Act quickly and quietly. Leave belongings behind as you scamper for safety. 
  • Find cover from gunfire. Avoid hideouts near glass doors or windows as bullets easily penetrate through any soft walls or shields.
  • While in hiding, put your phone on silent mode to avoid attracting the attackers to your direction.
  • Seek help through available mediums such as calls to emergency lines, text alerts to family and friends and social media platforms.
  • When the police rescue you, follow their instructions. Do not make sudden movements and gestures or shout. 
  • If you are able to evacuate, get as far away from the danger scene as possible. 
  • It is important to seek professional counselling services to help one deal with the trauma. 


Watch the EYE ON SECURITY discussion panel discussion here